Effective July 12, 2024

1. At Luz de Luz Counseling, PLLC, your privacy while visiting this website is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information while you are on this website, www.luzdeluzcounseling.com.

2. Acceptance of Terms: By accessing and using this website, you agree to comply with and be bound by these Terms of Service.

3. Provider Services: This website offers therapy, consulting, professional services and other information (collectively referred to as "Provider Services"). These services are administered and accessible to any person or persons who access the Provider Services via this website.

4. User Responsibilities: As a user of our website and Provider Services, you are responsible for your own actions and behavior. You agree to use the services in a lawful and ethical manner, respecting the privacy and confidentiality of others.

5. Disclaimers:

   1. Please note that there are limitations to the services offered on this website, including limited scope or practice.

   2. The information provided on the website and blog is not a substitute for professional mental health advice, diagnosis, or treatment.

6. Intellectual Property: All content on our website, including text, graphics, logos, and images, is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our website without prior written permission.

7. Third Party Links: This website may contain links to third-party websites or resources that are not operated by Luz de Luz Counseling, PLLC. Please be aware that we have no control over the content and policies of those sites. Luz de Luz Counseling, PLLC is not responsible for the content or availability of these external sites and does not endorse or guarantee their accuracy, reliability, or legality. In the event this site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies and we cannot accept responsibility or liability for their respective privacy practices. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave this website.

8. Limitation of Liability: Luz de Luz Counseling, PLLC strives to provide accurate and reliable information, but cannot guarantee the completeness, accuracy, or timeliness of the content on the website. Luz de Luz Counseling, PLLC is not liable for any damages or losses arising from the use of our website.

9. Information We Collect: While you are visiting this website, we may collect the following types of information:

   1. Voluntarily Provided Information, which includes any information you knowingly and actively provide when submitting an inquiry about services or participating in any of our services and promotions. Voluntarily Provided Information includes Personal Identification Information such as Name, address, phone number, email address.

   2. Automatically Collected Data, which includes information automatically sent by your devices in the course of accessing this website. Automatically Collected Data includes IP address, browser type, operating system, and other details collected through cookies and similar technologies. You can manage your cookie preferences through your browser settings.

10. How We Use Your Information: We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide services to you.

11. Collection and Use of Information: We may collect personal information from you when you do any of the following on this website:

    1. Use a mobile device or web browser to access our content

    2. Contact us via email, social media, or on any similar technologies

    3. When you mention Luz de Luz Counseling, PLLC on social media

12. Information Sharing and Disclosure: We do not sell or rent your personal information.

13. Data Security: We implement a variety of security measures to protect your personal information, including:

    1. Secure storage of records in locked facilities.

    2. Encryption of electronic records.

    3. Protect data within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

    4. Regular security audits and staff training.

14. Duration of Information Keeping: We keep your personal information only for as long as appropriately needed. This time period may depend on use and need of information, in accordance with this privacy policy. For example, if you provide personal information such as an email address when contacting us about a specific inquiry, we may retain this information for the duration of your inquiry remaining open. If your personal information is no longer required for this purpose, we will delete it or make it anonymous by removing all details that identify you.

15. Your Rights: Clients and users reserve their rights regarding their personal information, such as the right to access, correct, or delete their information. User's personal information will be used as needed and will be disposed of when it is no longer needed.

16. Amendments: Luz de Luz Counseling, PLLC reserves the right to modify or update these Terms of Service at any time. At our discretion, we may change my privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. Any changes will be effective immediately upon posting on my website, here at the same link by which you are accessing this privacy policy. It is your responsibility to review the Terms of Service periodically for any updates.

17. Unsubscribe: To unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us using the details provided in this privacy policy. I may need to request specific information from you to help me confirm your identity.

18. Contact Us: If you have any questions or concerns about this Privacy Policy, please contact us at: Luz de Luz Counseling, PLLC, michelle@luzdeluzcounseling.com